One, guarantee period commitment:
The warranty period for the products we provide is one year to three years (the man-made damage is not within the scope of the guarantee).
In the warranty days.
1,For the whole system,any quality problem,pls take a picture or remote video chat with us,
After we see and confirm,then we can send replacement to you for free.Buyer doesn’t need to send back the broken one.
2,For the video wall panel,any quality problem,except man-made broken or any other external factor,Pls take a picture or video with us,after we check and confirm.We will decide if you need to ship back the broken one or not.And we ship a new replacement to you.
If ship back,the shipping charge is counting on buyer.
If ship replacement to buyer,the shipping charge is counting on seller.
The warranty period for the products we provide is one year to three years (the man-made damage is not within the scope of the guarantee).
In the warranty days.
1,For the whole system,any quality problem,pls take a picture or remote video chat with us,
After we see and confirm,then we can send replacement to you for free.Buyer doesn’t need to send back the broken one.
2,For the video wall panel,any quality problem,except man-made broken or any other external factor,Pls take a picture or video with us,after we check and confirm.We will decide if you need to ship back the broken one or not.And we ship a new replacement to you.
If ship back,the shipping charge is counting on buyer.
If ship replacement to buyer,the shipping charge is counting on seller.
